Testimonials
Warm words, reviews and recommendations from happy Berg & Heart copywriting, content marketing, blogging and website launch projects.
Fay was such a support to me during her time with us launching a regional-wide fostering hub.
Time was limited with the project, but Fay used her SEO and copywriting experience to create engaging, easy to read and accurate information about fostering for the website. As well as content creation Fay is very skilled at ensuring SEO was considered at every stage and she optimised copy throughout in a way that felt natural and was still easy to digest. The fact the work did not require any major changes during the approval stage is testament to the quality of the research she did and to the effectiveness of the final copy. Fay also created some brilliant case studies and articles for us – not only did she work with colleagues from within our service in a professional and friendly manner, but she also spoke to families from all over the region to understand their stories and write them up. The result was a series of case studies which are compassionate, engaging and sensitive and which we are very proud of. Everyone Fay spoke to was complimentary about the process and end result and any feedback given was always appreciated and incorporated into future work. Whilst doing the case study work and writing articles for our website, she used her skills to hone-in on the angles that were often researched by the public or which were unique to the family and would be of interest to others. I was very limited for time when Fay was working for us due to various commitments but she was incredibly understanding, supportive and made the process of working with her as smooth as possible. She was incredibly proactive in carrying out the work and making suggestions for what we could focus on next, always using her own initiative to keep momentum going. Fay was a real asset to our team and we are very grateful for all of the work she has done for us.
Time was limited with the project, but Fay used her SEO and copywriting experience to create engaging, easy to read and accurate information about fostering for the website. As well as content creation Fay is very skilled at ensuring SEO was considered at every stage and she optimised copy throughout in a way that felt natural and was still easy to digest. The fact the work did not require any major changes during the approval stage is testament to the quality of the research she did and to the effectiveness of the final copy. Fay also created some brilliant case studies and articles for us – not only did she work with colleagues from within our service in a professional and friendly manner, but she also spoke to families from all over the region to understand their stories and write them up. The result was a series of case studies which are compassionate, engaging and sensitive and which we are very proud of. Everyone Fay spoke to was complimentary about the process and end result and any feedback given was always appreciated and incorporated into future work. Whilst doing the case study work and writing articles for our website, she used her skills to hone-in on the angles that were often researched by the public or which were unique to the family and would be of interest to others. I was very limited for time when Fay was working for us due to various commitments but she was incredibly understanding, supportive and made the process of working with her as smooth as possible. She was incredibly proactive in carrying out the work and making suggestions for what we could focus on next, always using her own initiative to keep momentum going. Fay was a real asset to our team and we are very grateful for all of the work she has done for us.
Hayley Ford, Communications Business Partner, Together for Children - (Foster with North East launch)
“Fay blended into our team seamlessly, picking up projects threads effortlessly. She quickly got to the nub of the project, and– frankly – just got on with it, which is exactly what we needed. I hope we have her back soon at Newcastle University.”
Caroline Hardaker, Content Marketing Manager, Newcastle University
"We needed to create high quality, SEO content in a niche topic, in a short amount of time. We had a list of topics and keywords supplied by the client, but we needed someone who could research, write and optimise blog posts that met those criteria and were still interesting and helpful for the audience. Fay was excellent to work with. I provided her with the bare minimum information, and she did an incredible amount of research to write a set of blog posts that were extremely valuable for the niche we were looking to reach. Her writing style was spot on and she ensured we could deliver the number of pieces the client required within the deadline. Fay is the definition of a self starter - the perfect person to bring into a project when you need someone to take an idea and run with it with very little instruction."
Rowena Wilding, Wilding Marketing
Thanks to her expert knowledge of the education sector, Fay was able to quickly understand my brief and provide me with well-written and engaging case studies to agreed budget and deadlines. She has superb knowledge of technical writing for the web including keywords and SEO. She's also a thoroughly nice person to work with. I'd happily recommend her services and hope to work with her again in the future.
Anonymous, Education PR & Marketing Consultant
“Fay helped me while I was on holiday. She provided copywriting services including blog posts, social media posts and e-shots for a B2B agency. I got to enjoy my holiday and not worry about the amount of work I had to do on my return. Fay kept things ticking over while I was off.”
Bev Salt - Founder - Add Salt
“Fay was a joy to work with, she is very experienced and knowledgeable and delivered a high standard of work on time. We would definitely work with her again in the future.”
Emma Heath, Five Rivers Child Care
